Frequently Asked Questions

What are your hours of operation? +

We are open Monday through Friday, from 7:00 am to 6:00 pm. Drop-off begins at 7:00 am and all children must be picked up by 6:00 pm.

Do you provide meals? +

We provide one nutritious meal (lunch) and two snacks daily (Morning and Afternoon) following the recommendations of Canada Food Guide. All meals are approved by nutritionist and freshly catered off-site by certified professionally trained culinary staff.

What is your ratio of teachers to students? +

Our ratios strictly follow provincial guidelines: 1:5 for toddlers, and 1:8 for preschool programs.

How do you handle food allergies? +

We are a strictly nut-free facility and we accommodate all dietary restrictions and allergies. Please communicate specific needs during enrollment.

What is your sick child policy? +

Children must be symptom-free (no fever, vomiting, or diarrhea) for 24 hours without medication before returning to school to ensure the safety of all students.

Do you offer part-time enrollment? +

Yes, we offer flexible 2-day and 3-day programs in addition to full-time care, subject to classroom availability.

Helpful Resources for Parents

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City of Hamilton, Childcare

Find useful links for different workshops and parenting resources provided by the City of Hamilton for parents and families.

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Caring for Toddlers & Preschoolers

Discover essential resources and tips for nurturing and caring for toddlers and preschoolers during their critical developmental years.

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Child Illness

Pay close attention to immunizations need of your child. Keep a watch on most recent immunization schedules and illness information.

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Child Immunization

Access important health requirements, inspections, and child care centre health guidelines for immunization.

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Picky Eaters

The goal for feeding a picky eater should be to try new foods and to keep food from starting a battle. Learn strategies to encourage trying new foods.

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Toilet Training

When it comes to toilet learning, every child is different. Learn how to be patient and follow your child's cues through each step of the process.

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Sun Safety

When kids are outdoors, it's important to protect their skin from too much exposure to the sun's ultraviolet rays to prevent skin damage.

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Big Jobs At Home

Big Jobs are indoor and outdoor jobs children do with their families that help the whole family, like setting the table or tidying up.

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Canada's Food Guide

It is important to eat a variety of healthy foods each day. Canada's Food Guide promotes healthy eating habits for all Canadians.

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